Active911

Product Designer at Active911 in India. Apply via the listing source.

₹75,000 to ₹1L

**Reports To:** Head of Product **Location:** Philomath, Oregon (Onsite) **Company Overview** Active911 is a fast-growing SaaS company dedicated to helping heroes save lives by providing innovative software that empowers over 500,000 first responders worldwide. Our emergency notification, routing, and communication tools enable firefighters, EMTs, law enforcement, and others to respond faster and make informed decisions in critical moments. Based in Philomath, Oregon, our team is continually pushing public safety technology forward, fueled by a collaborative, mission-driven culture. Join us to make a real impact in a lean tech company where your work directly supports first responders and their communities. **Job Summary** As a Product Designer at Active911, you’ll craft intuitive, user-centered designs that make our SaaS tools easier and faster for first responders to use in critical moments. Reporting to the Head of Product, you’ll collaborate closely with product managers, engineers, QA, and marketing to design seamless experiences across products like ActiveAlert, ActiveComms, and ActiveAccount. You’ll create wireframes, prototypes, and polished visuals that balance usability, efficiency, and accessibility—always with empathy for users working in high-stress environments. This role is perfect for a detail-oriented designer who thrives on solving problems, cares deeply about user experience, and wants their work to make a life-saving difference. **Responsibilities** - **Hands-On Design Work:** Produce wireframes, prototypes, and high-fidelity mockups for mobile and web applications, ensuring designs are simple, clear, and efficient. - **User Research Support:** Partner with product and customer-facing teams to gather feedback from first responders, translating insights into actionable design improvements while collaborating with the Lead Designer to optimize our approach to customer research. - **Optimize User Experience:** Create intuitive layouts, workflows, and interface content (e.g., labels, instructions, error messages) that minimize cognitive load and enable responders to act quickly under pressure. - **Design System Contribution:** Collaborate with the Lead Designer to expand and maintain the Siren design system, building reusable, scalable components. - **Collaboration:** Work closely with product managers to define clear design requirements for tickets, and partner with engineers during implementation to ensure design intent is preserved, making thoughtful trade-offs when necessary. - **Accessibility and Compliance:** Ensure designs meet accessibility standards (e.g., WCAG 2.1) and support compliance with SOC2 and HIPAA requirements. - **Roadmap Contribution:** Understand the product roadmap and advocate for the best possible user experience, working with product managers to balance user value, technical feasibility, and resource constraints. When appropriate, propose alternative solutions that support both near-term needs and long-term goals. - **Cross-Functional Partnership:** Collaborate with marketing, product, and support teams to ensure cohesive brand and product experiences, while understanding dependencies across Active911 products (Alert, Comms, Account, Team) to design solutions that integrate seamlessly within the ecosystem. - **Continuous Improvement:** Use design metrics, testing, and feedback to refine designs and improve usability over time. - **Mission Alignment:** Advocate for first responders in every design decision, ensuring interfaces directly support life-saving work.